Simple. Fast. Secure

Loop has simplified your bill payment experience. Select the service you want to pay for, input the account number and amount and complete your transaction. No need to remember any Pay Bill numbers.

The process is fast and secure. Loop pulls your balance due from the service provider and pays what is available in the account. 

To cater for your recurrent payments the Debit Order feature is available on Loop.  Set up a debit order to be paid through either Loop, Pesalink, Mobile Money or via a regular bank transfer (EFT or RTGS).

You can create a debit order of between KES 10 to KES 1,000,000,000 with a frequency of payment of either weekly, monthly, quarterly or annually.

Once you set up a debit order, you will receive a notification 3 days before the payment is sent.

Payments made easy.

To make a utility payment:

  1. Go to the Hamburger Menu
  2. Select ‘Pay Bill’
  3. Select the business name from the list provided or use the search function to find your biller of choice
  4. Enter the transaction details in the fields provided
  5. Select ‘Confirm’ to verify the Transaction details and complete payment.
  6. IF you have set up use of a One Time Password (OTP) in your account management, confirm your payment by keying in the password received to authorise the transaction.